Woman Staggered When Bank Slaps Her with Trillion-Dollar Bill
A bank in Hawaii is blaming a computer glitch for giving its customers quite a surprise on their bank statements.
Honolulu resident Angela Kwong said she was checking her account online when she was shocked to find that she had an outstanding balance of more than $1.4 trillion dollars.
"I called the customer service line, and they said the system was down," Kwong said. "Surprisingly, they said they couldn't take my number down and [were] not able to return my phone call. And he said there's nothing he could do."
As it turns out, Kwong wasn’t the only one with an over-inflated outstanding balance. Other customers reported the same thing.
In a statement, First Hawaiian Bank said:
“First Hawaiian Bank’s online banking platform experienced a glitch where customers viewing their accounts online were temporarily shown an incorrect balance. Within minutes of discovering the glitch, we were able to resolve the issue.
No actual customer information or balances were affected or compromised, the glitch was limited to the view shown in the online banking environment. We want to sincerely apologize to our customers for any inconvenience this may have caused and we are glad that this was resolved very quickly.”
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