Medical License Suspended for 911 Dispatcher Who Hung Up on Dying Teen's Friend
A New Mexico 911 dispatcher’s emergency medical dispatch license has been suspended after he hung up on a caller who was trying to help a shooting victim.
Dispatcher Matthew Sanchez told a female caller to “deal with it [herself]” after she cursed at him while trying to help teen shooting victim Jaydon Chavez-Silver.
Sanchez asked the caller whether the victim was breathing.
"Barely,” she said. “Stay with me. Stay with me, OK? Good job, Jaydon."
When Sanchez asked a second time whether Chavez-Silver was still breathing, the caller told him, "He's barely breathing. How many times do I have to f---ing tell you?"
"You can deal with it yourself,” Sanchez said. “I'm not going to deal with this, OK?"
“No, my friend is dying,” she said as Sanchez hung up. He did send an ambulance before disconnecting the call.
The 17-year-old shooting victim later died.
The New Mexico Department of Health is holding a hearing to determine whether they should revoke Sanchez’s license altogether.