Outrageous 'Treated Like Criminals': Family Says They Were Unfairly Kicked Off Flight
A Virginia family says they were kicked off a JetBlue flight because they questioned where their toddler could sit during takeoff.
Mona and Prashant Doshi were flying from Boston to Baltimore on Monday with their three-year-old daughter, Riya, and two-year-old son, Milin, when the incident occurred.
A flight attendant told them that Milin needed to be in his seat, and the Doshis say they complied.
Mona said that a second flight attendant approached less than a minute later and gave her the same instructions.
"I said, 'OK, I got it. I got the lecture, and I’m putting him in his seat,'" Doshi explained to Yahoo! Parenting. "She said, 'First of all, it wasn’t a lecture, and I can turn this plane around.' I explained that I got the message, and I was focusing on settling my son down, who was now in his seat, but crying."
While she was holding down Milin, the plane began rolling back to the gate, and the crew told the Doshis to get off.
"We were treated like we were criminals," Mona said. "They ordered us to collect all of our bags and marched us off the plane as if we were terrorists."
In a statement, JetBlue said, "We want our customers to have a safe and comfortable experience on board. Safety is always our top priority, and if our crew feels there is a situation where a customer is unable to follow safety procedures, those customers may need to be accommodated on a future flight."
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