Outrageous Family: Airline Lost Our Dog, Then Offered Us a $200 Credit
A family is looking for their dog after he went missing at Los Angeles International Airport.
The dog, Ty, was supposed to be on the Delta flight from Los Angeles to Tampa, Fla. Moments after boarding the flight, his owner, Frank Ramano, said he was called off the plane and told that his dog had run away from the kennel, but that he had been found.
Then, two minutes later, workers told Ramano that the micro-chipped dog bit his way out of his crate and nobody could find him.
Delta alleges that Ty escaped his crate by himself, but the Ramano family says a picture of the crate shows it was damaged from the outside.
In a statement, the airline said, “Delta continues to investigate what happened, but early indications show that procedures were followed, and the dog may have compromised the kennel on its own. We remain in contact with this customer, and we are fully supporting the search for their pet.”
That’s not the case, according to Ramano.
“We leave countless voicemails and they never return our calls,” he told Gretchen Carlson.
A $1,000 reward is being offered for Ty's safe return.
“In the age of post-9/11, there has to be cameras everywhere – everywhere there has to be cameras that are capturing this,” attorney Arthur Aidala said today on “The Real Story.”
He explained that any legal case will come down to how the dog got out of the crate and the manufacturer could also be brought into it.
Delta gave the Ramano family a $200 credit for their lost pet and the crate remains at LAX.
Aidala said he'd be a lot more comfortable with the Ramanos having the crate in their possession.