An Indiana woman's Facebook post showing a Target employee helping an elderly customer pay for items in change is earning praise.
Sarah Owen Bigler wrote that she first felt frustrated when she saw the woman paying for each item one by one with nickels and dimes.
"Part of me, the part that had a long day at work, the part of me who had a 1 1/2 year old having a meltdown in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me."
But then she noticed the careful and considerate way in which cashier Ishmael Gilbert helped the woman.
"I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying "yes, mam" to her. When she asked if she had enough to buy a reusable bag, he told her she did and went two lines over to get one for her and then repackaged her items. Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind."
She noticed, too, that her three-year-old daughter Eloise was also observing the scene and learning an important lesson about compassion.
"I realized I hadn't been inconvenienced at all. That my daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger; furthermore, I realized that I too needed a refresher on this lesson."
Sarah's post was shared thousands of times since it was posted on Facebook last week.
Target has said Ishmael will be receiving a gift for his outstanding customer service.